# Introduction
DingTalk Group can be used as your background monitoring and business dynamics push. For example, when you have a new order, a user consults you and leaves you a message, applies for a return or exchange, and if there are any abnormalities in the backend during operation (such as setting errors, insufficient margin, abnormal operation, etc.), messages will be pushed to you through the DingTalk robot.
You can bring relevant people into the DingTalk group so that everyone can receive the above information as soon as possible.
# Enable plugin
1. If you are a free member, it is a pity that you cannot use the plug-in function of apifm for the time being;
2. If you are a professional version member, log in to the backend, go to "Factory settings" --> "Plugin management" on the left menu, find the "DingTalk Reminder" plug-in, and purchase it online to activate it;
3. If you are a value-added member, you don’t need to do anything, you can use all plug-in functions for free;
# Configure plugin
Add a setting with the parameter dingtalk_robot_token in the system parameters, select the parameter type as confidential data, and set the value to your DingTalk group robot token information;
["How to obtain the robot token"](https://developers.dingtalk.com/document/robots/custom-robot-access)
Security settings,**Only check** "IP address (segment)", add the following ip addresses: 106.14.43.122; 106.15.66.205; 139.196.253.167; 121.36.243.129; 47.103.1.124; 139.196.174.85 ;103.88.32.13;103.88.32.128;110.42.39.111
**Never set keywords! Never set keywords! Never set keywords!**
_Suppose the Webhook address corresponding to your robot is: _
```plain
https://oapi.dingtalk.com/robot/send?access_token=xxxxxxxx
```
_Then, the value of the dingtalk_robot_token parameter only needs to be filled in the xxxxxxxx part_
__
**The robot needs to operate on the computer version of DingTalk:**
__
# Different stores configure different DingTalk groups
In the store management, you can set the token of the DingTalk robot of the store separately. Then in the future, the new order reminder of this store will be pushed directly to the DingTalk group of the store and will no longer be pushed to the globally set DingTalk group.
#What are the reminders?
## Message/Comment/Complaint/Suggestion/Consultation
When a user leaves you a message through the "Message/Comment/Complaint/Suggestion/Consultation" interface, the DingTalk group will receive the push as soon as possible, as shown in the figure:
## New order reminder
When a user places an order in your mall and completes the payment or cash on delivery order, he or she will receive a push message. It is more convenient to view the order on a mobile phone, as shown in the figure:
## User applies for return or exchange
## Apply to become a distributor
If a user applies to become your distributor, you will receive the following reminder:
## SMS channel failure
If the SMS verification code configuration is incorrect and the verification code cannot be sent, you will be reminded through DingTalk.
## Mini program subscription message push exception
If the subscription message configured in the mini program is not running properly, you will be reminded through DingTalk, as shown in the figure
## Invoicing application
If a user applies for invoicing from you, you will receive a notification
## Appointment notification
When a user completes an appointment through the appointment interface, you will receive a reminder
## Merchants apply to settle in
In the store module, when a user applies to settle in, you will receive a reminder so that you can review it in time.
## User applies for withdrawal
When the user applies for cash withdrawal, DingTalk group message is pushed, and the financial staff can process it immediately after receiving the message, as shown in the figure:
## Stock Alert
When the inventory quantity of a certain product reaches the pain warning quantity setting, a message will be sent to remind you to replenish the stock in time.
